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Astra Labs research, US edition, November 2026

US Small Business Websites 2026.

Of 400 American small business homepages we opened on a phone on 1 November 2026, 62.0% had no enquiry form on the page and 52.2% had no phone number that dials when tapped. The median homepage downloaded 2.18 MB. These are the US results of our wider study of 1,568 businesses, with every count and its sample size.

  • Businesses597 in the US, reviewed in writing
  • Homepages486 checked, 400 fully measured
  • Where45 states and DC named; 101 businesses work nationally or online
  • WhenReviews 28 Sep to 1 Nov 2026, phone checks 1 Nov 2026
  • Whole studyAll 1,568 businesses
Key numbers, United States

Six findings from American homepages.

The US is the largest group in our study, a little over a third of every business we reviewed. That makes it the one country where the numbers stand up well on their own, and where a few state groups are large enough to look at separately.

US Small Business Websites 2026, Astra Labs400 homepages, 1 Nov 2026
62%of US homepages had no enquiry or quote form on the page248 of 400
52%had no tap-to-call phone link209 of 400
13%ran on Squarespace, the highest share of any country in the study51 of 400
10%of homepages were over 10 MB on a phone40 of 399
11%of sites were noted for generated images, against 8% across the study55 of 509 sites reviewed
3%of homepages had a WhatsApp link, against 21% in the UK13 of 400

Suggested citation: Astra Labs, "US Small Business Websites 2026", 1 November 2026, astralabs.store/reports/small-business-websites-2026/us/

1. Who is in the US sample

Four states make up nearly half the named locations.

Each business's market is written down in our research notes, usually as a city and state. California came first with 94 businesses, then New York, Florida and Texas. Between them those four states hold 94, 54, 51 and 41 businesses, close to half of the businesses with a named state.

101 businesses (16.9%) did not name one place. Most of these sell across the country or online: makers who ship to every state, coaches and consultants who work by video, musicians and creators whose audience is national.

The spread follows population and business density more than anything about websites. It also follows who answered our outreach, which is why we describe the sample rather than claim it speaks for every American small business.

StateBusinessesShare of US sample
California9415.7%
New York549.0%
Florida518.5%
Texas416.9%
Illinois183.0%
Georgia183.0%
Washington142.3%
Michigan132.2%
New Jersey132.2%
Tennessee122.0%
North Carolina111.8%
Pennsylvania101.7%
Massachusetts101.7%
Ohio91.5%
Louisiana91.5%
Virginia91.5%
Missouri91.5%
Arizona81.3%
Nevada71.2%
Wisconsin71.2%
Indiana61.0%
South Carolina61.0%
Colorado61.0%
Utah50.8%
New Mexico40.7%
Oregon40.7%
Alabama40.7%
Maryland40.7%
Arkansas40.7%
Idaho40.7%
Connecticut40.7%
Minnesota30.5%
Washington DC30.5%
Kentucky30.5%
New Hampshire20.3%
Vermont20.3%
Alaska20.3%
Montana20.3%
Nebraska20.3%
Mississippi20.3%
Hawaii20.3%
Iowa20.3%
Maine10.2%
Rhode Island10.2%
Oklahoma10.2%
Not stated (national or online)10116.9%
2. Getting in touch

Most American homepages ask visitors to go looking.

On 62.0% of the 400 US homepages there was no form a visitor could fill in. On 52.2% the phone number, where there was one, did not dial when tapped. 37.5% had neither. Almost all of them did link to a contact or booking page somewhere else, so the business was reachable; the first screen just did not offer the way in.

The state groups below are small, so read them as a picture rather than a ranking. Still, the spread is wide. Florida homepages were the most likely to carry a tap-to-call link, while New York homepages were the least likely, and New York also had the most homepages that were not set up for phones.

Only states with at least 30 homepages measured are shown.

StateHomepagesNo formNo tap-to-callMedian MBNot phone-ready
California7664.5%53.9%2.517.9%
New York3464.7%64.7%2.9217.6%
Florida3562.9%40.0%2.1014.3%
3. What they are built on

Squarespace is far more common in the US.

WordPress still ran the most American homepages, at 34.5%, a little below its share across the whole study (38.8%). The difference is Squarespace: 12.8% of US homepages, compared with 6.9% in the UK and 5.8% in Canada.

GoHighLevel, the marketing system many US agencies resell to local businesses, showed up on 2.8% of US homepages, against 0.5% in the UK. A third of homepages (32.8%) showed no platform signature at all: hand-coded sites, frameworks such as Next.js and newer builders that leave no trace in the page.

For an owner the platform matters less than what it costs to change things. On a closed builder, leaving means rebuilding the site; on self-hosted WordPress, it often means a careful move where the business email may live on the same hosting.

Platform detected on US homepages

Share of 400 homepages, 1 Nov 2026

WordPress
34.5%
Custom or not detected
32.8%
Squarespace
12.8%
Wix
5.0%
Shopify
4.8%
GoHighLevel
2.8%
Hostinger builder
1.8%
GoDaddy builder
1.5%
Duda
1.5%
Webflow
0.8%
Showit
0.5%
Drupal
0.5%
4. What the sites show

More generated imagery than anywhere else in the study.

Our written notes on 509 American sites describe stock or stock-looking photos in key places on 39.1% of them. That is close to the rest of the study. What stands out is generated imagery: 10.8% of US sites, against 7.3% in the UK and 7.9% in Canada.

14.1% of US sites still showed placeholder or demo content, such as sample testimonials or empty template sections. 21.2% were built with a WordPress page builder such as Elementor or Divi.

The other side of the same notes is encouraging. 89.9% of the 597 American businesses had real photos or films of their own somewhere online, which could replace those stock and generated images today.

90%

of 597 US businesses had their own photos or films online

39%

of 509 US websites used stock or stock-looking photos in key places

5. Where the business lives online

Instagram and YouTube hold what the website leaves out.

When we research a business, we note where its real photos, films and reviews are. For American businesses that was Instagram most of all (44.4% of the US notes), then YouTube (33.7%) and Google reviews (26.6%). YouTube is noticeably stronger in the US than in the UK, often as a channel of job walk-throughs, client stories or show episodes.

WhatsApp is the reverse. It appeared in 0.7% of US notes and on 3.2% of US homepages, where in the UK it was on 21.1%. American customers call or text, so for US sites the tap-to-call link and a text button do the work that a WhatsApp button does elsewhere.

These counts come from written notes, so they are a floor: a note that does not mention YouTube does not prove the business has no channel.

Named in our notes on US businesses

Share of 597 US businesses

Instagram
44.4%
YouTube
33.7%
Google reviews
26.6%
Facebook
16.4%
TikTok
9.5%
WhatsApp
0.7%
6. On a phone

The heaviest pages are heavier in the US.

The typical US homepage was in line with everyone else: a median of 2.18 MB against 2.27 MB for the whole study. The difference is at the top. One in ten US homepages (10.0%) downloaded more than 10 MB on its first load as a phone, and the heaviest tenth started at 9.8 MB. In the UK that line was 7.4 MB.

Pages that heavy usually carry an autoplaying background video, full-size photos straight from a camera, or several tracking and chat scripts. On a weak signal in a parking lot they take a long time to appear.

Layout on phones was mostly fine: 9.2% of US homepages lacked a mobile viewport or scrolled sideways, the lowest share of the three countries with their own edition.

How heavy US homepages were on a phone

Data downloaded on first load, 399 homepages

Under 1 MB
22.3%
1 to 2 MB
24.6%
2 to 3 MB
14.3%
3 to 5 MB
17.0%
5 to 10 MB
11.8%
Over 10 MB
10.0%
7. Side by side

The US against the whole study.

Every measure we report, for US businesses and for all 1,568 businesses together. Differences of a few points are within what one day of checking can produce.

MeasureUSUS countWhole study
No enquiry or quote form on the homepage62.0%248 of 40061.6%
No tap-to-call link52.2%209 of 40054.8%
Neither form nor tap-to-call37.5%150 of 40037.1%
Not set up for phones9.2%37 of 4009.7%
Over 5 MB on a phone21.8%87 of 39920.5%
No main heading (H1)25.5%102 of 40026.5%
No meta description24.5%98 of 40024.4%
No working secure (HTTPS) address4.8%19 of 4003.8%
Footer year 2024 or older12.3%32 of 26012.9%
Stock or stock-looking photos39.1%199 of 50935.7%
Placeholder or demo content live14.1%72 of 50915.2%
Generated images10.8%55 of 5097.8%
Built with a WordPress page builder21.2%108 of 50923.4%
No website of their own14.7%88 of 59714.5%
Median homepage download2.18 MB399 homepages2.27 MB
8. By trade

American businesses in our trade guides.

195 of the US businesses fall into one of our trade guides. Each guide pulls together what that trade's websites had in common and the sites we designed for them. Groups this small describe what we saw, not the whole trade.

9. What to do with this

A short check for an American small business site.

Open your homepage on your phone, on cell data rather than Wi-Fi, and go through these. Each one comes from something we saw on real US sites this autumn, and none of them needs a new website.

  • Your number dials when tapped, and a text button sits next to it.
  • A customer can ask for a quote or booking from the homepage itself.
  • If you have a YouTube channel, your best film is on the site, not only on YouTube.
  • Your photos are your own jobs, team and place; generated pictures are gone.
  • No background video plays on phones unless it is small and short.
  • The homepage downloads under about 3 MB on cell data.
  • The marketing scripts you no longer use are removed.
  • The footer year and your hours are current.
Method

How the US numbers were made.

This edition uses exactly the method of the main report, limited to businesses whose market is in the United States. A business counts once. Its state is read from the market written in our research notes; where the notes name two states, the first one counts.

486 US business domains were opened once on 1 November 2026 in headless Chrome set up as a phone (390 by 844 pixels, touch, iPhone browser identity). 400 loaded fully and make up the homepage figures. 17 did not load at all, 6 showed a parked or "coming soon" page and 63 blocked automated visits or did not finish loading, and these are left out of the percentages.

The sample is small businesses that replied to Astra Labs about their website, so it leans toward owners already thinking about a new site. Our own paying clients' sites are excluded. We never publish which business had which result.

Questions

Short answers for the US.

How many US small business websites have a contact form on the homepage?

In our check of 400 American small business homepages on 1 November 2026, 248 (62.0%) had no enquiry or quote form on the homepage. Most linked to a separate contact page.

What platform do US small businesses use for their websites?

WordPress was the most common at 34.5% of 400 homepages, followed by Squarespace at 12.8%, Wix at 5.0% and Shopify at 4.8%. 32.8% showed no known platform.

How heavy is a US small business homepage on a phone?

The median was 2.18 MB on first load. 21.8% were over 5 MB and 10.0% over 10 MB, out of 399 homepages measured.

What share of US small businesses have no website?

88 of the 597 US businesses we reviewed (14.7%) had no website of their own and relied on Instagram, Facebook, link pages or directory listings. Our sample is businesses open to a new website, so the wider share may differ.

A US small business site that passes every check.

Astra Labs designs custom websites for American small businesses: $499 one time, $99 to start and the rest when you love it, before it goes live.