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Guide for small business owners

Who owns your website, domain and words, and how to make sure it is you

You should be the named owner of your domain, the holder of every admin login, and the owner of your own words, logo and photos. The quickest check is to look up who is listed on your registrar account, then ask for the rest in writing. Both take less than an afternoon, and once they are done you are free to change anything later.

1. The short answer

Owning a website really means owning four separate things.

When people ask who owns their website, they usually mean one of four things. There is the domain name, which is your web address. There is the hosting, which is where the site files live. There are the logins, which let someone change the site. And there is the content, which covers your words, photos, logo and any video.

Each one can sit with a different person or company, and that is perfectly normal. A site can look wonderful and still have its domain registered to whoever set it up years ago. The good news is that every one of these is easy to put in your name once you know where to look.

The goal is simple. Your name or your business name is on the domain account, you hold the master login, and you have it in writing that the content is yours. Everything else is detail.

The pieceWhere it livesWhat good looks like
Domain nameA registrar accountAccount and contact details are yours
HostingA hosting account or a care planYou know who hosts it and can move it
LoginsThe site admin area and related toolsYou hold an owner level login
ContentPages, media library, design filesWritten confirmation that it is yours
2. Your domain

Your domain should sit in a registrar account that is in your name.

Your domain is the most valuable single piece, because your email, your business cards, your Google listing and your customers all point to it. It is registered through a company called a registrar, and the registrar holds a record of the registrant, which is the person or business the domain belongs to.

Checking it is straightforward. Search for your domain on a public lookup tool, and read the registrant name and the contact email. Some registrars show a privacy placeholder in place of your details, which is fine, as long as the account behind it is yours.

  1. Find the registrar.

    Your lookup result or an old renewal email will name it. If you cannot find either, search your inbox for the word renewal and your domain name.

  2. Confirm the account email is one you control.

    Use a business address you will still have next year, and avoid a personal inbox that might change. This is the address that receives transfer and renewal messages.

  3. Turn on automatic renewal and add a backup contact.

    A second email address on the account means a missed message never becomes a missed renewal.

  4. Ask for a transfer if it is not yours.

    If the domain is in someone else's account, ask them to move it to an account you create, or to add you as the owner. Most registrars have a standard process for this.

With Astra Labs, your domain stays registered to you and your email carries on as before. We do not need to hold the domain to build or look after your site.

3. Your logins

Hold the master login, and let everyone else have their own.

An admin login is the key to changing your site. A tidy setup gives you an owner level account, and gives anyone helping you a separate account with the access they need. That way you can add or remove people at any time without sharing one password around.

It helps to keep a short list of every place your business has an account connected to the website. Most owners find it is longer than they expected.

  • The site admin area, with you as an administrator.
  • The registrar account for your domain.
  • The hosting or care plan account.
  • Your business email provider.
  • Your Google Business Profile and analytics, if you use them.
  • Any booking, payment or form tools linked to the site.

Store these in a password manager and share the master record with one trusted person in your business. If you ever need to hand things over, you will be able to do it in an afternoon and it will feel simple.

If you are not sure what your site is currently built with, our free website grader gives you a quick read on the public side of your site, which is a useful starting point for the conversation with whoever built it.

4. Your words and photos

Your words, logo and photos should be yours to reuse anywhere.

Content is where ownership gets a little more nuanced, so it is worth being specific. Rules on who holds the rights to creative work differ between the US, the UK, Canada and Australia, and an agreement can set them out clearly. That is why a short written confirmation is the most reliable approach wherever you are.

Think of your content in three groups.

  • Things you supplied, such as your logo, your own photos, your service descriptions and your testimonials. These should clearly stay yours.
  • Things written or created for you, such as page copy, a new logo or custom graphics. Ask that these are yours once the project is paid for.
  • Things licensed from elsewhere, such as stock photos, fonts or paid plugins. These usually come with a licence and not outright ownership, so ask what it covers and whether it continues if you move the site.

Photos deserve a special mention. In our 2026 study of small business websites, 36% of the sites we looked at used stock or stock looking photos. The sample is small businesses that answered our outreach, so treat it as a snapshot and not a measure of every business. It does show how common licensed images are, and why it helps to know which pictures on your site are truly yours.

The same study found 15% of sites still showing placeholder or demo content, which is often a sign that nobody has had a chance to hand over the finished words and pictures. Your own real photos of your team, your work and your premises are the content most worth owning, and the easiest to keep a copy of.

5. What to ask for in writing

A short email can settle ownership for good.

You do not need a long contract to feel secure. A clear email, answered in writing, covers most of what matters. Here is a list you can copy into a message to whoever built or looks after your site, whether that is today's provider or a new one.

  1. The domain is registered in my name.

    Ask them to confirm the registrar, the registrant and the account email.

  2. I hold an administrator login.

    Ask for owner level access to the site and to every connected account.

  3. The content is mine.

    Ask for confirmation that your words, logo and photos belong to you, and that you can reuse them elsewhere.

  4. Licensed items are listed.

    Ask for a short list of any stock images, fonts or paid tools, with what each licence allows.

  5. I can take a copy of the site.

    Ask how you would receive a full copy of the files and content, and whether you can host it yourself.

  6. Hosting and care are clear.

    Ask what is included, what it costs, how to change it and how to stop it with no penalty.

A good provider will be glad to answer these, because clear answers build trust on both sides. If anything is unclear, ask a follow up question and keep the reply with your business records.

6. How we handle it

At Astra Labs, the site is built around you owning it.

We are a small studio, and we like owners to feel in control from the first day. A custom site of up to five pages is $499 one time, paid as $99 when you start and $400 when you are happy with it, before it goes live. Your domain stays registered to you and your email carries on as before.

Care is optional at $30 a month, and covers hosting, backups, security and small edits. If you would like to host the site yourself, that is fine too. Anything beyond that is quoted by email at hello@astralabs.store, so you always know what you are agreeing to before we begin.

Many owners also ask about having a site of their own at all. In our study, 15% of the businesses we reviewed had no website of their own, which is a reminder of how much a site you fully control can offer. If you already have one, the steps above will put you in charge of it. If you do not, we can build it with ownership clear from the start.

You can begin online at any time, or email us your questions and we will reply in writing.

Questions

Owners ask us.

How do I find out who my domain is registered to?

Use a public domain lookup tool and search for your web address. It shows the registrar and usually the registrant or a privacy placeholder. You can also search your email for old renewal messages, which name the registrar.

My web designer registered the domain for me. Is that a problem?

Not at all, it is very common and often done to be helpful. It is worth asking them to confirm in writing that you are the registrant, or to move the domain into an account you control, so that renewals and changes are always in your hands.

Do I own the photos on my website?

You own the photos you took or commissioned, subject to any agreement with the photographer. Stock photos are normally licensed, so check what the licence allows. Keep original copies of your own pictures somewhere safe.

Can I move my site to another host or provider later?

Yes, and it helps to agree this at the start. Ask how you would receive a full copy of your files and content. With Astra Labs, care is optional, and you can host the site yourself if you prefer.

What is the difference between my domain and my hosting?

The domain is your address, and the hosting is the place where the site's files live. They can be with different companies. Owning the domain means you can point it at any host you choose.

Do I need a lawyer to sort this out?

For most small sites, a clear email exchange covering the domain, logins and content is a practical step. If your situation is more complex, such as a shared business or a dispute, a local professional can advise on the rules where you are.

What does Astra Labs need from me to get started?

Just a start online, plus your business details, logo and any photos you would like to use. Your domain stays registered to you. If you have a question first, email hello@astralabs.store.

A website that is clearly yours is easier to grow.

$499 for the whole site, $99 to start, with your domain and email staying right where they are.